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Channel: Duncan Bucknell » Communication
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Synergy takes practice

Every time I hear the word ‘synergy’ in the business context I am immediately sceptical. Synergy takes time, patience and a lot of hard work. If you have any doubts at all – check out this clip from...

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The power of words…

What do you think is the probability that this taxi service will ever get positive feedback from this email address? Filed under: Business, Communication, Marketing

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You’ve got to watch this

Love your work Sarah Kay Filed under: Communication, Community, Connection, Courage, Hardship, Living, Love, Relationships, Self Image, Weakness, Why?

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Blah Blah Blah

I listened to a great interview with Dan Roam the other day – author of ‘Blah Blah Blah’ – great book. Then listened to an interview with the CEO of one of the world’s biggest companies and wondered...

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Christmas cynicism or business and social opportunity?

Got this from eBay… ________________________________ Dear xyz, We all get gifts that just aren’t right, it could be the size, the colour, or the gift itself. This year, leave your gifts in the shrink...

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Inept marketing just annoys people

One of the most annoying of the hundreds of emails I get each day is the one from a lawyer or patent attorney attaching their schedule of charges and introducing their ‘amazing services’. Give me a...

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The seven things you need to know today…

Look I appreciate the effort, but guys you can’t possibly hope to tell me the seven things I need to know this week. By trying you’re just taking liberties – how about – seven things your network is...

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27 reasons why (some) list blog posts are evil

1 – those who read a lot of blogs know that you’re just having a cheap shot at attracting attention 2 – half the list is often useless 3 – the other half deserves more attention – why don’t you …...

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Why don’t companies fix their mistakes?

Every company has them – those annoying little things that that build up, annoy customers and eventually turn them away. Classic examples are poor communication about an airline delay or the...

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I’ve called to sell to you, not fix your problems

I had a call from a major major bank today. They were trying to sell me something based on other banking I do with them. As part of the lead in the sales guy asked me how I found their … Continue...

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They’re so delighted with each other

“They’re so delighted with each other.” It’s lovely to hear this about a newly married couple. inspiring when they’ve been married for decades. image credit pollobarba...

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